Comments on: Hurricane Sandy and J&R

By: cathy

cathy — Sun, 11 Nov 2012 22:54:00 +0000

On the west coast here too. Been a loyal online customer for years. Love J&R. Still the best online store i’ve found for quality, fast service, user-friendly format, and decent prices. Good sales. First time i’ve seen your building (in photo above) Glad to hear you all are ok! Will always stay with J&R. A very loyal customer.

By: Mel Davis

Mel Davis — Tue, 06 Nov 2012 20:56:00 +0000

I know this will sound trivial to those living through the aftermath of this disaster, but for the sake of future college student deadlines, please clarify which location DVDs are shipped from. I placed an order, on 10/31/12, through your website because it stated all orders were being shipped and that the retail store closure was only affecting pick up orders. I placed an eighty dollar order and paid for second-day UPS so I would have the ONE DVD that I needed by Monday, November 5. When I checked the shipping status, yesterday, nothing had been shipped. I called for status today after discovering still nothing had been shipped to be told by Giselle that ALL DVDs are shipped from the retail store. She said the store just reopened today and she would put a “rush” on my order and I should have it by Thursday or Friday. I ordered this DVD, from your company, because I couldn’t find it locally and I had to have it for a research paper. If it arrives, by Friday, instead of having a week and a half to analyze it I will have three days. Like I said this will sound trivial to survivors of Superstorm Sandy and for that I apologize but to a college student sometimes these things can feel like a natural disaster when you have done all the preparation and planning that you can and then it all goes awry.

By: ILoveNYandNJ

ILoveNYandNJ — Mon, 05 Nov 2012 22:54:00 +0000

Hooray for you — I <3 J&R — so glad you are back up and running again. My thoughts go out to your staff and families and hope that things get better for you and the people of this area. I <3 NY and NJ!!!

By: BorrowerX

BorrowerX — Sun, 04 Nov 2012 14:18:00 +0000

I am happy to support J&R during this trying time, J&R has been the most reliable store on the internet for many many years and will always be my first pick for anything they sell. They are not greedy like most of these Computer/Electronic stores and sell quality products. I have never had to return any item purchased here and being disabled makes returns a pain in my azz. Love You J&R, Don’t ever change.

By: MerK0909

MerK0909 — Sat, 03 Nov 2012 15:37:00 +0000

Is the apartment building at 15 Park Row restored as well???