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A Letter from Jason “J&R Jr.” Friedman

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My name is Jason Friedman. My parents, Joe and Rachelle Friedman (“J” and “R”), started J&R Music World together 40 years ago. My father had an engineering degree and a love for electronics and gadgets so opening an electronics store was a natural for him. My mother had a chemistry degree but had a strong passion for music so it was equally fun for her to sell LPs and flip through their vast collection after hours. 3 years later when my mother was pregnant with me and had to work from home (in the days before VPNs and Email) she realized there were other people at home that would find home shopping convenient, and hence J&R’s mail order / Toll-Free division was born, which of course would be the precursor to JR.com.

We had an awesome Grand Opening! You can have a look at some of the fun here.

parade2

I was lucky enough to grow up in the fun, ever-changing Electronics, Computers, and Music business. I got to meet countless rock stars (Led Zeppelin, Aerosmith, The Stones, Lenny Kravitz, Joni Mitchell, Sting, Billy Joel, Aretha, etc), and yes I always had the latest and greatest stereo, laptop, and game system on the block.

After graduating NYU’s Stern School of Business in 1995 with a focus in computer programming, I started pursuing my JD at Cardozo Law School. With my passion still in Programming I saw companies like Amazon and others emerge at that time and wanted to help my parents break in to the “dot com fad”, so as a side project to my law school studies I helped build them a front-end website to support their already strong mail order business. When I quickly realized that online shopping was not a fad I “took a break” from law school to head up JR.com full time. 15 years later and I’m still here.

fathers-day_lg

There was a small break in the action in the summer of 2001 when I decided to move to L.A. and pursue my Business graduate degree at USC. But just like law school before it, fate would tear me away quickly. 1 month in to Business school the terrible tragedy of 9/11 occurred 1 block from J&R. Thankfully nobody from here was hurt, but given the proximity the store was severely damaged and used as a command post for the fire and police depts. My parents had to close the store indefinitely and given the state of Downtown Manhattan at the time no one was sure if customers or J&R would come back. Within 2 days I got rid of my apartment, dropped out of USC, and moved back to NY to be with my family and help try to restart my family’s business (covered in the NY Times). Oddly enough, if I didn’t move back to NY when I did I wouldn’t have met my beautiful wife a few weeks later. We were married 1 year after 9/11 and given our relationship with NYC and our involvement in the downtown area I had the honor of Mayor Giuliani speaking at my wedding.

micjr_lg

Fast forward now 9 years later – I am still running JR.com, my wife is a certified pediatrician, my 4 year old daughter will be starting kindergarten, and we’re about to celebrate my 2nd child’s 1st birthday. My whole life now revolves around being a Dad, and I couldn’t be happier. My wife and I are online a few nights a week looking at different baby gear or shopping in one of the many baby megastores NYC has to offer. I love shopping for this stuff – so much of it is cool and fun and I wish I had as a kid. But the biggest problem I found with these megastores and megasites is the selection is a bit overwhelming and sometimes confusing. I wanted products that were safe, looked cool, and exceeded all standards. So just like my parents before me I thought well if I love it so much then I should get in to the business and put my spin on things. I wanted to start a Kids store that only J&R, an institution known for its integrity, customer service, incredibly knowledgeable staff, and breadth of assortment could do. J&R offers the best in electronics so I figured why not offer the best for Kids. As a parent I want the best for my children and that’s what I will offer you as well. At J&R Jr. we have eliminated the guesswork and handpicked all the best gear so new and seasoned parents alike can make better buying decisions.

jrjuniorlogo-web1

We will be opening our doors at 1 Ann St in NYC and jr.com/jr in mid-November and hope to have most of the “kinks” worked out in time for the Christmas season. We will be offering free gift wrapping to help parents find that perfect gift, and we hope over time to become an important part of the growing Tribeca / Financial District / Battery Park family community.

J&R has always been a family business. My parents are both still here running the show. I started working here 15 years ago running JR.com as a side project and am still running it today. Now it is time to take this family business that has historically been focused on “guy’s toys” to the entire family with our newly expanded Housewares dept and J&R Jr. for Kids.

As the son of “J” and “R” I always had the nickname “J&R Jr.”. So I thought what better way to honor the family business tradition and bring J&R in to the next generation then by naming our new Kids division “j&r jr.” I sincerely hope you enjoy shopping here as much as I enjoy bringing it to you.

Sincerely,
Jason “J&R Jr.” Friedman

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  • DinNYC

    THIS IS EXACTLY WHAT NYC NEEDS!!!! AWESOME!!!!!

  • Jessica

    Great story!

    HGH
    HGH Blog
    Genf20

  • Sandie Stern

    What a great story to share ! I will definitely try to attend and spread the word.

  • Stephen

    Congratulations on the opening of J&Rjr.  As the owner and creator of eebee's adventures (eebee.com), a multi-award winning infant/toddler brand the press has dubbed the “un-baby einstein,” and whose content approach the Wall Street Journal called the “most ambitious in years,” I'd love for our products to be a part of your mix. Please let me know the best person on your team to speak with!  Thanks.

  • Pamela Davis

    Your new business looks like a worthy adjunct to J&R, and I look forward to shopping in your store when I visit my daughter in NYC. I'm eagerly awaiting the opening of your online option, since I'm not a local. Very effective logo, also!

  • Joe D

    Well done, Jason! Glad to have been part of the J&R family and fondly remember the early days of jandr.com. Best of luck in this new endeavor.

  • Ll

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  • Johnnyboy74

    did you go to shibley day camp as a kid?

  • Johnnyboy74

    did you go to shibley day camp as a kid?

  • Johnnyboy74

    Hey Jason, did you go to shibley day camp as a kid?

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  • http://twitter.com/TedRubin Ted Rubin

    Love this and am looking forward to seeing the new J&R chapter evolve. All the very best!

  • Jand Pincus

    Love that story. Having grown up in the electronics business too i've had the pleaseure of knowing your parents and the folks at J&R.  Glad to see you're continuing the family tradition and so happy you started J&R Baby.  Well needed!

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    It was a meaningful activity and the memory still fresh till now! Will it be held again? Kinda looking forward to it coming again!

  • Crpains

    PLEASE Send to:JOE & Rachelle, Jason
    Friedman, DEAR JOE & Rachelle, Jason Friedman, SORRY TO REPORT YOUR PHONES
    PLAYS REC. MESSAGE Sales People ARE ON THE LINE, PLEASE HOLD ON 4 NEXT Sales
    PERSON & THEN LIVE salespeople hung up on me, PROBLEM. PLEASE
    HELP, THANK YOU, GOD BLESS, HAVE PLAN SO THIS DOES NOT HAPPEN TO OTHER JR
    CUSTOMERS, YOU HOLD SO DEARLY AND TREAT LIKE FAMILY, EMAIL ME @
    crpains@yahoo.com DEAR JOE & Rachelle Friedman YOU BOTH USED TO BE SO VERY
    KIND, HOPE YOU CAN FIX THIS PROBLEM WITH MY ORDER email:
    crpains@yahoo.com, I, MY FAMILY AND FRIENDS & THERE FRIENDS & FAMILIES
    & THERE FRIENDS & SO ON SINCE EARLY 70′S , ALWAYS 70′S SHOP @ J&R,
    EVEN IF WE A PRICE LOWER, WE WILL ALWAYS CALL J&R BEFORE BUYING. J&R HAS
    ALWAYS BEEN OUR 1ST CHOICE FOR THE BEST DEAL! NOW THE BAD NEWS, THE BIG LET
    DOWN, VERY UPSET ABOUT THIS!,
    I was on phone with Internet catalog for THE 2ND time to place an order,
    Finally GOT A LIVE PERSON AND THEN, BLINK,HUNG UP ON,DIAL , TONE,CALLED BACK
    GOT RECORDING SAYING HOLD ON ALL SALES PEOPLE BUSY,LONG WAIT AND THEN DIAL TONE,
    THE SAME THING OVER & OVER AND OVER AGAIN! It was VITAL that the order be
    PLACED Quick because time was & is Running Out on the phone mail box limited
    time to save messages and record before auto-erased, FIOS 30 DAY
    auto-erased DELETE, NOW DOWN TO ONLY A FEW DAYS LEFT, NEEDED QUICK ORDER! NOT TO
    BE PUT ON HOLD & HUNG UP ON! AND THEN WHEN I MAKE CALLS BACK BE PUT ON HOLD,
    LONG WAIT AND THEN DIAL TONE, AGAIN & AGAIN & AGAIN! MY ORDER, jrsummer
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    neweggTHEN
    Send to feedback / DID NOT GET EMAIL BACK WHAT UP WITH SAME POOR CUST.SERV. @
    JR.
    COM
    Send to: Jason Friedman, YOUR MOM,{Rachelle Friedman} ALWAYS SAID ”WE TREAT ARE
    FRIENDS, CUSTOMERS AS FAMILY”, I AM A FRIEND AND CUSTOMER WOULD LIKE THE SAME
    TREATMENT, PLEASE HELP, THANK YOU, GOD BLESS, HAVE A PLAN SO THIS DOES NOT
    HAPPEN TO OTHER JR CUSTOMERS, YOU HOLD SO DEARLY AND TREAT LIKE FAMILY, EMAIL ME
    @ crpains@yahoo.com, PLEASE HELP FIX THIS
    PROBLEM PLEASE NEED THIS ORDER FAST AS YOU CAN TO SHIP OUT! PLEASE
    HELP, THANK YOU custser@jr.com@ custserv@jr.com THANK YOU, GOD BLESS YOU ALL
    JOE & Rachelle, Jason Friedman FAMILY

  • hazel mae

    Those pretty girls are so cute..

  • Duane

    Congratulations on your very successful business, I know it took much hard work and sacrifice to make it happen. However I have a problem with your internet sales dept. I have been trying to purchase an Onkyno Tx rn818 av receiver that you have advertised all over the internet For $749 But your salesmen both Tony and Oscar refuse to sell at that price. This is called bait and switch. Not what I expected from you.